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FAQ

  • WHERE CAN I FIND A RETURNS FORM?
    You can download and print the returns form here. You can find our returns address stated at the bottom of this form.
  • CAN I CANCEL MY ORDER?
    Unfortunately, once an order has been placed this cannot be cancelled as it has entered our system for dispatch.
  • CAN I MAKE CHANGES TO MY ORDER?
    Unfortunately, we cannot make changes to an order once it has been placed. If you would like to change your order, we advise making a new order and returning the previous order once you receive it following our returns process.
  • WHERE IS MY PARCEL?
    We use Royal Mail to deliver all our parcels within the UK who will send you an email and/or text message when your order is ready for dispatch.
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